Terms of Service

You must be at least 16 years old and able to form a binding contract to use the Service. If you use the Service on behalf of an organization, you represent that you are authorized to bind that organization, and “you” includes that organization.

You are responsible for the information you provide at registration, for keeping your credentials confidential, and for all activity under your account. Notify us promptly of any unauthorized use. Authentication is provided by a third party (Clerk); your use of it may be subject to its terms.

VioPost generates branded social media assets — captions, images, carousels, and narrated videos — from an article URL or text you provide, using third-party artificial intelligence services. The Service also lets you upload your own images or videos, create and save custom brand templates, and save, organize, schedule, and publish your content. We may modify, suspend, or discontinue any part of the Service at any time. Some features rely on third-party providers and may be unavailable from time to time.

The Service can also connect to third-party social platforms you authorize (for example, LinkedIn, Facebook, Instagram, X (Twitter), TikTok, YouTube, Pinterest, Reddit, Bluesky, Threads, Telegram, Google Business Profile, and Snapchat) and, at your direction, publish or schedule content to your connected profile, Page, channel, or account. You are responsible for the content you publish or schedule and for complying with each platform’s terms and policies. You may disconnect a platform at any time, and you may cancel a scheduled post before it is published. We do not control and are not responsible for the availability, timing, or behavior of third-party platforms, and a scheduled post may fail if a platform is unavailable or your connection has expired.

VioPost offers a free trial, monthly subscription plans, and a prepaid pay-as-you-go wallet. Payments are processed by our third-party payment processor, Stripe; by purchasing or subscribing you authorize the applicable charges to your payment method. Current prices, plan allowances, and per-use rates are shown in the app and on our pricing page; videos cost more than image or text posts because they use more processing and AI resources.

Subscriptions

• Recurring billing. Paid plans (currently Starter and Pro) are billed monthly in advance and automatically renew each month until cancelled. Each plan includes a monthly allowance (quota) of posts and videos shown on the pricing page; unused allowance does not roll over and resets at the start of each billing period.
• Cancelling and changing plans. You may cancel or change your plan at any time through the billing portal. Cancellation takes effect at the end of the current billing period, and except where required by law we do not provide refunds for partial billing periods.
• Reaching your allowance (overage). If you reach your plan’s monthly allowance, further generation is paused. You may then choose to continue on a pay-per-use basis using your wallet balance, or wait until your allowance resets — we will not charge you beyond your plan without your action.

Wallet (pay-as-you-go)

• Deposits. Wallet deposits (subject to a minimum amount shown at checkout) are charged to your payment method immediately upon purchase and added to your balance.
• Per-generation charges. Each generation is a separate, billable action that deducts the then-current fee from your wallet. This includes every regeneration or refinement of a post or video, and applies whether or not you ultimately use, download, or publish the result.
• Auto-reload. If you enable auto-reload, you authorize emtsco to automatically charge your saved payment method the deposit amount you selected whenever your balance falls below the threshold you chose. This authorization continues until you disable auto-reload, which you may do at any time in your account settings.
• Insufficient balance. If your wallet balance is too low to cover a generation, that generation will not run until you add funds.
• Refunds. Unused wallet balance is refundable on request. Amounts already consumed by completed generations, and subscription fees for the current period, are non-refundable except where required by law. To request a refund, contact us at admin@emtsco.com.
• Taxes and changes. Fees are exclusive of any applicable taxes, which are your responsibility. We may change pricing or fees prospectively with notice; changes do not affect funds already deposited or the current subscription period.

Promotional codes. We may offer coupons or promotional codes that apply a discount at checkout, subject to the terms stated for each code (which may include expiry, eligibility, and usage limits). Where a code discounts a wallet deposit, your wallet is credited the deposit (face) value you selected while you pay the discounted amount. Free trials and promotional offers may be limited, changed, or withdrawn at any time. You are responsible for all charges incurred under your account.

“Your Content” means the URLs, text, instructions, logos, brand assets, images and videos you upload as your own posts, background images you upload for custom templates, and other materials you submit to the Service, together with the outputs generated for you from those inputs. As between you and us, you retain all rights you hold in Your Content.

You grant us a worldwide, non-exclusive, royalty-free license to host, store, reproduce, modify (for example, to format or render), transmit, and process Your Content solely to operate, secure, support, and improve the Service and to provide outputs to you. This license ends when you delete Your Content or close your account, except for content already shared with third parties at your direction, residual backups, or where retention is required by law.

You represent and warrant that:

• You own or have all rights, licenses, and permissions necessary to submit Your Content and to authorize the processing described in these Terms;
• Your Content and your use of the outputs do not and will not infringe or misappropriate any copyright, trademark, trade secret, privacy, publicity, or other right of any third party, and do not violate any law; and
• Any article or web page you submit by URL is one you are permitted to access and use for these purposes.

The Service uses third-party AI models. AI output can be inaccurate, incomplete, or objectionable, and similar or identical output may be generated for other users. You are responsible for reviewing, editing, and verifying any output before relying on or publishing it, and for ensuring your use complies with applicable law and the policies of any platform on which you publish.

To the extent we hold any rights in the output generated for you, we assign them to you upon generation, subject to your compliance with these Terms and to any rights of third parties. We make no representation that any output is original, non-infringing, or eligible for copyright or other intellectual-property protection, and the legal status of AI-generated material is unsettled and varies by jurisdiction. You are solely responsible for clearing any rights needed in your inputs and for your use of the outputs.

The Service, including its software, design, text, graphics, logos, and the VioPost name and marks, is owned by emtsco or its licensors and is protected by copyright, trademark, and other laws. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service in accordance with these Terms. Except as expressly permitted, you may not copy, modify, distribute, sell, lease, reverse engineer, or create derivative works of the Service, or use our marks without our prior written consent.

You agree not to use the Service to:

• Infringe or misappropriate the intellectual-property, privacy, publicity, or other rights of others, including by submitting copyrighted content you are not authorized to use;
• Create or distribute unlawful, defamatory, harassing, hateful, deceptive, or harmful content, or content that sexualizes minors;
• Violate any law or the terms or policies of any third-party platform;
• Upload malware, attempt to gain unauthorized access, or disrupt or overload the Service or its providers;
• Scrape, harvest, or use automated means to access the Service except as we expressly permit; or
• Misrepresent your identity or affiliation, or remove proprietary notices.

We may investigate and take action, including removing content and suspending accounts, for any violation.

We respect intellectual-property rights and expect our users to do the same. We respond to notices of alleged copyright infringement under the U.S. Digital Millennium Copyright Act (“DMCA”) and will, in appropriate circumstances, disable access to allegedly infringing material and terminate the accounts of repeat infringers.

If you believe content available through the Service infringes your copyright, send a written notice to our designated agent at admin@emtsco.com that includes:

• A physical or electronic signature of the copyright owner or a person authorized to act on their behalf;
• Identification of the copyrighted work claimed to be infringed;
• Identification of the material that is claimed to be infringing and information reasonably sufficient to locate it;
• Your contact information (name, address, telephone number, and email);
• A statement that you have a good-faith belief that the use is not authorized by the copyright owner, its agent, or the law; and
• A statement, under penalty of perjury, that the information in the notice is accurate and that you are the owner or authorized to act on the owner’s behalf.

If your content was removed and you believe this was in error, you may submit a counter-notice to the same address with the information required by the DMCA. Please note that under the DMCA you may be liable for damages if you knowingly materially misrepresent that material is infringing or was removed by mistake.

The Service integrates third-party services (including Google AI, Clerk, Stripe, LinkedIn, Meta (Facebook and Instagram), X (Twitter), Google (YouTube and Business Profile), TikTok, Pinterest, Reddit, Bluesky, Threads, Telegram, Snapchat, and Brevo) and may link to or process third-party websites and content (such as a URL you submit). We do not control and are not responsible for third-party services or content, and your use of them may be subject to their own terms and policies.

If you send us suggestions or feedback, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use it for any purpose without obligation or compensation to you.

You may stop using the Service and close your account at any time. VioPost may, at its sole discretion and without obligation to give a reason, suspend, restrict, or terminate your access to all or any part of the Service, or refuse service to any user or account, at any time and with or without notice. Grounds may include (but are not limited to) violation of these Terms, conduct that we determine to be harmful to the Service or other users, inactivity, or any other reason we deem appropriate. We may also terminate or suspend access as required by law or to protect the integrity or security of the Service.

Effect of termination. Upon termination: (a) any unused prepaid pay-as-you-go wallet balance will be refunded, less amounts already consumed by completed generations prior to termination; (b) termination does not waive any fees or amounts already due and owing under these Terms; and (c) your right to access and use the Service immediately ceases. Provisions that by their nature should survive termination — including Sections 4–6 (your content, AI output, and our intellectual property), 10 (feedback), and 12–18, together with any payment obligations accrued before termination — will survive.

THE SERVICE AND ALL OUTPUTS ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, OR THAT ANY OUTPUT WILL BE ACCURATE, ORIGINAL, NON-INFRINGING, OR FIT FOR YOUR INTENDED USE.

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above may not apply to you.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, EMTSCO AND ITS OFFICERS, EMPLOYEES, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS, ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS, WHETHER BASED ON CONTRACT, TORT, OR ANY OTHER THEORY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE LIABILITY, OR ONE HUNDRED U.S. DOLLARS (US$100).

Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

You agree to defend, indemnify, and hold harmless emtsco and its officers, employees, and suppliers from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to (a) Your Content or your use of the outputs, (b) your use of the Service, (c) your violation of these Terms or applicable law, or (d) your infringement or misappropriation of any third-party right.

These Terms are governed by the laws of the State of Maryland, USA, without regard to its conflict-of-laws rules, and applicable U.S. federal law. Subject to Section 16, the state and federal courts located in Maryland will have exclusive jurisdiction over any dispute not subject to arbitration, and you consent to their jurisdiction and venue.

Please read this section carefully. Except for claims that may be brought in small-claims court and requests for injunctive relief to protect intellectual-property rights, you and emtsco agree to resolve any dispute arising out of or relating to the Service or these Terms through final and binding individual arbitration, rather than in court. The arbitration will be administered under the rules of a recognized arbitration provider and seated in Maryland (or conducted remotely).

YOU AND EMTSCO AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING.

Where arbitration or this waiver is not permitted by applicable law, this Section does not apply to the extent of that prohibition, and the remaining provisions remain in effect.

We may update these Terms from time to time. When we do, we will revise the “Last updated” date above and, where required, provide additional notice. Changes are effective when posted, and your continued use of the Service after that time constitutes acceptance.

These Terms and our Privacy Policy are the entire agreement between you and us regarding the Service. If any provision is held unenforceable, the remaining provisions remain in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets. We are not liable for delays or failures caused by events beyond our reasonable control.

Questions about these Terms? Contact emtsco, Maryland, USA, at admin@emtsco.com or through our contact page.

Media generated or uploaded through the Service is subject to per-plan storage caps. The following retention rules apply:

• Narrated videos. Rendered narrated-video files are retained for a plan-specific window. Free-trial users’ videos may be deleted after a shorter period; Starter and Pro subscribers retain them for longer periods as described in the app. After the applicable window, video files may be permanently deleted without further notice.
• Your responsibility to download. You are responsible for downloading any content you wish to keep before the applicable retention window expires. We are not liable for any loss of content that is deleted in accordance with these retention schedules.
• Overage storage. Storage used in excess of your plan’s included cap may result in additional charges or in content becoming inaccessible until storage is freed or upgraded.

When you connect a third-party social media account or platform, you remain solely responsible for the credentials and permissions you grant and for all content you publish or schedule through the Service to that platform. You agree to:

• Comply with the terms of service, community guidelines, and policies of each platform to which you publish or schedule content;
• Ensure you have the rights, licenses, and authorizations necessary to publish any content (including images, video, text, and third-party materials) to each connected platform; and
• Accept full responsibility for any enforcement action, suspension, or other consequence imposed by a connected platform as a result of content you publish through the Service.

VioPost is not responsible for the policies, decisions, or actions of connected platforms, and does not guarantee successful delivery, timing, or acceptance of any scheduled or published post.

Output generated during a free trial period — including images, carousels, and narrated videos — may carry a visible VioPost watermark. Active paid-plan subscribers (Starter, Pro, and Enterprise) have the watermark removed from their generated output. VioPost reserves the right to apply, modify, or remove watermarks as part of its plan differentiation; current watermark behavior is described in the app and on the pricing page.